On completion of this module you will know:
What off-premises contracts are as well as the types of contracts you will enter into.
What information you must give consumer and how that can be given.
How long consumers have to cancel their contracts with you.
What happens when consumers cancel their contracts.
How long you have to deliver the products that consumers have ordered from you.
Why you need to make sure that consumers who call you can ring on a bsic rate phone number.
Sales Contracts - supplying good or supplying combinations of goods and services.
Service Contracts - supplying services only.
Digital Content Contracts - supplying data in an intangible medium, e.g. digital downloads. (Though it is unlikely that any of our off-premises businesses will be supplying digital content).